What to Ask a Glass Shop for a Quality Installation

Nov 30, 1999

  1. Do you use OEM or counterfeit parts, adhesives, and glass?
  2. Do you use two Technicians? Are they adhesive certified?
  3. Do you have a written adhesive usage policy?
  4. Are there any temperature, humidity, and environmental restrictions?
  5. How do you repair existing rust or corrosion?
  6. What is the adhesive manufacturer's recommended safe drive away time?             
  7. What is the company response time?
  8. Was ample time allowed for a proper and safe installation?
  9. Is there a transferable lifetime warranty?
  10. Are the manufacturer's specifications followed?
  11. Is the vehicle restored to preloss condition?
  12. Do you offer a transferable lifetime warranty on workmanship?

 

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